Fix Error Code 0x00001338 in Modern Warfare 2 (6 ways)

Are you encountering Error code 0x00001338 in Modern Warfare 2?

With the message part stating on screen, “The application has unexpectedly stopped working”.

“Select scan and repair to restart the game and authorize to verify your installation.”

In this guide, we have explained the different approaches we have used to fix error code 0x00001338 (10509) N in Modern Warfare 2.

But before we jump into the detailed step-by-step guide on the various ways lets explain the reason why we are getting this error code.

Why am I getting the 0x00001338 error code in MW2?

You are getting the 0x00001338 error code in MW2 mainly because you changed your operator skin.

The other probable causes could be turning on Ray Tracing, using in-game overlays like GeForce Experience overlay or other tools like MSI afterburn or RGB Software.

The error code could also be caused by DirectX12 and corrupted game files.

The game file can get corrupted due to the antivirus Windows Firewall Protection.

This Software protects your pc from the unknown software or application.

In order to protect your pc sometimes it deletes some files.

Basically you have to disable your antivirus.

If your game file has been corrupted then you have to scan ad repair it.

How to fix error code 0x00001338 in Modern Warfare 2

How to fix error code 0x00001338 in Modern Warfare 2:

  • Change or Remove the Operator Skin.
  • Clear the Game Cache.
  • Disable Ray Tracing.
  • Update Device Drivers.
  • Revert to DX11.
  • Disable in-Game Overlays.

Fix #1: Change or Remove the Operator Skin

According to many Vanguard players, the game works right after they remove the operator skin and switch back to the basic skin.

You can change the operator skin by selecting a default one. The operator skin is the major cause of this error code.

You shall be playing the game without error codes when you use the basic skin.

How to fix error code 0x00001338 in Modern Warfare 2

Fix#2: Clear the Game Cache

Make sure the game is not running.

On your keyboard, press Windows +R key at the same time and enter %programdata% and finally click OK.

fix error code 0x00001338 in Modern Warfare 2

Navigate to Blizzard Entertainment > > Cache.

Delete every Folder or File under the cache folder.

Fix #3: Disable Ray Tracing

Another possible cause of Vanguard error code 0x00001338 N is your game settings.

By turning off Ray Tracing, you may find the game running like charm again.

If you are experiencing the error on non-RTX GPU, then try reducing the GPU clock by 50MHz using MSI afterburn to fix the error.

Fix #4: Update Device Drivers

For any avid gamers, we emphasize the importance of keeping your graphics drivers and audio drivers up-to-date.

Nvidia delivers new drivers to optimize your gaming experience and fix known bugs, especially for new games such as CoD Vanguard.

You can update your graphics drivers manually, by visiting the manufacturer’s website(Nvidia/AMD), finding the latest correct installer, and installing it step by step.

fix error code 0x00001338 in Modern Warfare 2

Fix #5: Revert to DX11

One reason for the Call of Duty Vanguard in-game error code is 0x00001338 N is DirectX 12.

The game uses Dx12 by default and doesn’t have any option in-game to change it to DirectX11.

Here is how to force revert back to DX11 manually:

  • Open client and select CoD Vanguard, select options.
  • Click Game settings, and tick additional command-line arguments.
  • Add -d3d11 and click done.
  • Launch CoD Vanguard and test the gameplay.

Fix #6: Disable in-Game Overlays

How to fix error code 0x00001338 in Modern Warfare 2

Using in-game overlays like GeForce Experience overlay or third party tools and software like MSI afterburner or any RGB software can cause CoD Vanguard error codes issues.

Disable in-game overlays and third party tools to fix this error.


You will experience fewer errors like this when you play the game with the basic skin.

I highly recommend maintaining the default skin.

Though if the error code 0x00001338 stills appears, don’t hesitate to apply the solutions above.

Read also: How to Add Your Phone Number to Blizzard (

Sammy is a self-professed tech geek and dog lover. With a background in computer science, Sammy has a keen interest in exploring the intersection of technology and pet care. As a proud dog owner, He has a deep appreciation for the intelligence and loyalty of canines, particularly Labradors. When not tinkering with their latest tech project, Sammy can be found walking their Labrador Retriever and exploring new trails and parks.

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